Technical Support and Service Center Locator
Service Centers service all Heat Surge fireplaces except Mini Mate, Mini Glo, Room Mate, Heat Wave and Magna Thermic.
If you own one of these fine fireplaces please call 1-800-924-7964 for service.
If your Heat Surge unit is under warranty, please call customer service at 1-800-924-7964 to verify and obtain a
warranty authorization number prior to visiting the service center. Thank you!