Service Centers service all Heat Surge fireplaces except Mini Mate, Mini Glo, Room Mate, Heat Wave and Magna Thermic.
If you own one of these fine fireplaces please call 1-800-924-7964 for service.

If your Heat Surge unit is under warranty, please call customer service at 1-800-924-7964 to verify and obtain a
warranty authorization number prior to visiting the service center. Thank you!